Frequently Asked Questions (FAQ)

Check this section for answers to your inflatable questions! If you still need answers or want to speak to one of our team members, please email us at info@idwcorp.com or give us a call.

Contact Information

Inflatable Design Works
330 Concord Street Suite #8C
Charleston, SC 29401
Phone: (843) 722-7776 Fax: (843) 723-4423
Email: info@idwcorp.com

• What is an Inflatable?
It is an advertisement that offers unique and eye-catching promotion of your product and ideas. The Inflatables are made with weather resistant, lightweight fabric materials, which when inflated acquire distinct shapes and forms. They come in all sizes and shapes, for indoor and outdoor use.

• What can I use an Inflatable for?
These are some examples of the many uses:
o New product rollouts
o Grand openings, shows and special events
o POP sales builder
o Create brand awareness and loyalty
o Builds brand equity
o Institutional advertisement
o Special sales
o New presentations or product sizes
o Interactive games
o Decoration

• How are they packed?
Normally an Inflatable is packed in a portable case or crate, depending on the size, that includes an internal or external motor blower, tethers tie cold airs down, extension cord, stakes, carry bag, repair kit and instructions. Some Inflatables are equipped with internal lighting systems.

• How do we repair the Inflatables?
Minor cuts or punctures do not affect the Inflatables when on display. They can be easily repaired. For extensive damages, factory repair services are available at minimal charges.

• How long do the Inflatables last?
The life of the Inflatable depends on the maintenance and usage. Generally, Inflatables last for many years.

• What material is used to build the Inflatables?
Constructed with water repellent, wrinkle-resistant fabric, designed to avoid cracks or peels. In order to guarantee your satisfaction, a wide variety of material colors are available for you to choose from. This material is of international quality standards and is weather resistant.

• Can I customize them?
You may order your Inflatable completely customized to your every need. From size, shape, colors, functionality and logos! Our method for applying logos is based on three options:
o Fabric on Fabric
o Airbrush
o Digital 4-color process
Contact us for further information on how we can help you achieve your promotional goals more creatively, more efficiently and with a great return on investment.

• How long can my Inflatable stay up outdoors?
The length of your event, 24/7, depending on the weather.

• What is the production time?
Production time begins upon receipt of order, viable artwork, and written approval of proof (if applicable). Does not include the day order is received at the factory. If you have an early event deadline please let us know and we will attempt to ship your inflatable as soon as possible. Please contact factory for quotation, based on the Inflatable size, artwork and degree of difficulty involved. Standard lead time for cold air giants is 4-6 weeks. Sealed air and POP's range from 30-90 days. Again, let us know if you have a specific event date and every effort will be made to accomodate your needs.

• What do I need to do if I want a Quote?
Excellent Question! Call, (843) 723-7776; fax (843) 722-7776; e-mail – info@idwcorp.com or write. If you have artwork e-mail it to us with the size of inflatable or quantity you need. If you need help in deciding what would be the best size for your application or other questions, please call.

• What are the maintenance costs?
The maintenance costs involved are negligible as the cold air blowers consume only a few units of electricity per day.